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Centralized Optimisation Still Cannot Avoid Coordinative Artifacts and Their Pitfalls

Romain Liron 1 Myriam Lewkowicz 1
1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
ICD - Institut Charles Delaunay, CNRS - Centre National de la Recherche Scientifique : FRE2732
Abstract : This position paper reports on a “Industry 4.0” project supported by the government through a public investment bank in France. This project was launched by a major industrial actor in the gas domain and aims at equipping its factories with digital technologies, and at connecting all these factories (of the future) through a centralized supervision center, named Operational and Optimization Remote Center (OORC). Based on our observation in 6 plants and the OORC, we present the necessary interaction that still needs to take place, and how it is materially supported. We focus on a digital technology that was introduced to be the only interaction support, and that failed to do so. We analyze this failure using the Boundary Negotiating Artefact framework (Lee, 2007).
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Conference papers
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https://hal-utt.archives-ouvertes.fr/hal-02940324
Contributor : Jean-Baptiste Vu Van <>
Submitted on : Wednesday, September 16, 2020 - 11:25:47 AM
Last modification on : Thursday, September 17, 2020 - 3:27:56 AM

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  • HAL Id : hal-02940324, version 1

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HETIC | UTT | CNRS

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Romain Liron, Myriam Lewkowicz. Centralized Optimisation Still Cannot Avoid Coordinative Artifacts and Their Pitfalls. ECSCW 2018, the 16th European Conference on Computer-Supported Cooperative Work, Jun 2018, Nancy, France. ⟨hal-02940324⟩

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