Skip to Main content Skip to Navigation
Journal articles

Handling effective communication to support awareness in rescue operations

Samer Chehade 1, 2, * Nada Matta 2 Jean‐baptiste Pothin Rémi Cogranne 3
* Corresponding author
1 M2S - Modélisation et Sûreté des Systèmes
ISTIT - Institut des Sciences et Technologies de l'Information de Troyes
2 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
ICD - Institut Charles Delaunay, CNRS - Centre National de la Recherche Scientifique : FRE2732
Abstract : Efficient rescue operations require a high level of situation awareness among decision-makers and first responders for the purpose of achieving operations successfully and reducing losses. Moreover, a common operational picture between involved actors is required in order to support decision-making. Therefore, different organisations and agencies have to collaborate, cooperate and coordinate their actions with each other. Hence, effective interactions and communications between participants are vital to fulfil these essential needs. However, emergency actors still lack backing to exchange information effectively and ensure a common operational picture in order to reach shared situational awareness. For this reason, we aim to develop and implement Rescue MODES, a communication system oriented to support situation awareness amongst French emergency actors in rescue operations. In this paper, we examine and analyse actors' activities and interactions, so that the system will be based on the real needs of actors. We start by studying and modelling the communications, interactions, and information flow. This modelling is based on an application ontology. Then, we define requirements for good communication in these operations and present some existing systems in France and how each system responds to these requirements.
Complete list of metadatas

Cited literature [33 references]  Display  Hide  Download

https://hal-utt.archives-ouvertes.fr/hal-02955866
Contributor : Samer Chehade <>
Submitted on : Friday, October 2, 2020 - 11:41:09 AM
Last modification on : Tuesday, October 6, 2020 - 3:24:58 AM

File

Samer CHEHADE Journal 2020 Sub...
Files produced by the author(s)

Identifiers

Collections

HETIC | UTT | CNRS

Citation

Samer Chehade, Nada Matta, Jean‐baptiste Pothin, Rémi Cogranne. Handling effective communication to support awareness in rescue operations. Journal of Contingencies and Crisis Management, Wiley, 2020, Knowledge, Semantics and AI for Risk and Crisis Management, 28 (3), pp.307-323. ⟨10.1111/1468-5973.12317⟩. ⟨hal-02955866⟩

Share

Metrics

Record views

11

Files downloads

12