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Problems and Methods of Involving Users in Co-development Projects

Abstract : Involvement of the public and patients at different stages of evaluating health technologies is increasingly encouraged by international examples such as the Health Technology Assessment. The cases that have been presented have mobilized professional experts from medicine interacting heavily with industry. Motivating future users in an innovative solution need not necessarily be problematic, provided that it has been taken into account and used as a key success factor in the design approach. The discovery approach is an approach in which the potential future user's reactions are initially unknown and unpredictable. The protocol approach aims to direct the future user by leading them to situations that resemble those that the designer wishes to tackle as closely as possible. The link between these event approaches, aimed at the public, and those of Living Labs is not always established. It, nevertheless, has the potential to add value to both approaches.
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Submitted on : Wednesday, September 16, 2020 - 10:53:18 AM
Last modification on : Wednesday, July 13, 2022 - 10:43:22 AM




Samuel Benveniste, Myriam Lewkowicz, Stéphane Soyez. Problems and Methods of Involving Users in Co-development Projects. Co-design in Living Labs for Healthcare and Independent Living, John Wiley & Sons, Inc., pp.21-27, 2017, ⟨10.1002/9781119388746.ch3⟩. ⟨hal-02940235⟩



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