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Translating social support practices into online services for family caregivers

Matthieu Tixier 1 Gérald Gaglio 1 Myriam Lewkowicz 1 
1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
ICD - Institut Charles Delaunay, CNRS - Centre National de la Recherche Scientifique : FRE2732
Abstract : The aim of our ongoing research project is to design a platform for family caregivers to help them cope with the burden of daily caregiving. With a view to designing relevant information and communication services, we analyzed the social support practices observed among the members of a group of caregivers, whose spouses were suffering from Alzheimer's disease. Based on interviews and a field survey, we characterized this collective and identified the caregivers' latent and expressed needs. Our approach consists in linking these needs to naturally occurring situations in order to translate them into meaningful functionalities.
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Submitted on : Tuesday, September 15, 2020 - 11:33:11 AM
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Matthieu Tixier, Gérald Gaglio, Myriam Lewkowicz. Translating social support practices into online services for family caregivers. 2009 international conference on Supporting group work, May 2009, Sanibel Island, United States. pp.71, ⟨10.1145/1531674.1531685⟩. ⟨hal-02938966⟩



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