Learning from profession memories

Abstract : Knowledge management is a global process in the company. It includes all the processes that allow capitalization, sharing and evolution of the knowledge capital of the firm, now recognized as a critical resource of the organization. Several approaches have been defined to capitalize knowledge but few of them study the appropriation of that knowledge. We develop on this paper, techniques, based on knowledge and educational engineering, to enhance knowledge reuse in an organization. This knowledge is structured as profession memories.