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Le système de gestion des connaissances pour soutenir le storytelling dans l'entreprise

Eddie Soulier 1
1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
ICD - Institut Charles Delaunay, CNRS - Centre National de la Recherche Scientifique : FRE2732
Abstract : Often, knowledge management plays a major role in organisation performance. Stories and narrative mode of communication are becoming a figure with respect to modern knowledge management. Storytelling overlays the methods and tools for managing accounts inside organizations. The functional computer based definition of Knowledge Management Systems (KMS) becomes an efficient story telling approach to the knowledge management. A design project of such a system in the field of consultancy is presented as an illustration of the principles and difficulties of knowledge transfer through the use of accounts.
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Journal articles
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https://hal-utt.archives-ouvertes.fr/hal-02922618
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Submitted on : Wednesday, August 26, 2020 - 1:19:21 PM
Last modification on : Thursday, August 27, 2020 - 3:27:15 AM

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HETIC | UTT | CNRS

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Eddie Soulier. Le système de gestion des connaissances pour soutenir le storytelling dans l'entreprise. Revue Française de Gestion, Lavoisier, 2005, 31 (159), pp.247-266. ⟨10.3166/rfg.159.247-266⟩. ⟨hal-02922618⟩

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