Knowledge Management and Organizational Memories

Rose Dieng-Kuntz (1) , Nada Matta (2)

1 CRISAM - Inria Sophia Antipolis - Méditerranée
2 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs

Knowledge Management and Organizational Memories presents models, methods, and techniques for building, managing and using corporate memories. These models incorporate knowledge bases, ontologies, documents, FAQs, workflow systems, case-based reasoning systems, multi-agent systems, and CSCW. The book is divided into five parts: methods; knowledge-based approaches; ontologies and documents; case-based reasoning approaches; and distributed and collaborative approaches.

Mots clés: CSCW; Watson; Workflow; business process; case-based reasoning; evolution; knowledge; knowledge base; knowledge engineering; knowledge management; knowledge-based system; multi-agent system; ontology; proving; service-oriented computing

Domaines: Gestion et management; Système multi-agents [cs.MA]

Rose Dieng-Kuntz, Nada Matta. Knowledge Management and Organizational Memories. Springer US, 2002, ⟨10.1007/978-1-4615-0947-9⟩. ⟨hal-02920184⟩