Knowledge Capitalization with a knowledge engineering approach: the MASK method

Nada Matta (1) , Jean-Louis Ermine (1) , Gérard Aubertin (2) , Jean-Yves Trivin (2)

1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
2 INRS ( Vandoeuvre lès Nancy) - Institut national de recherche et de sécurité (Vandoeuvre lès Nancy)

Knowledge Management is a global process in the enterprise. It includes all the processes that allow capitalization, sharing and evolution of the Knowledge Capital of the firm, now recognized as a critical resource of the organization. The strategic objective of Knowledge Management is to understand, support, optimise and accelerate those processes, in coherence and cross-fertilization. Knowledge engineering techniques are often used to capitalize knowledge. These techniques must be adapted and evolved considering the main objectives of knowledge management: building and use organizational memory. We study, in this paper, how the knowledge engineering method MASK (Method for Analysing and Structuring Knowledge) considers this evolution.

Mots clés: MASK; Knowledge sharing; Knowledge engineering; Knowledge capitalization; Modelling

Domaines: Gestion et management

Nada Matta, Jean-Louis Ermine, Gérard Aubertin, Jean-Yves Trivin. Knowledge Capitalization with a knowledge engineering approach: the MASK method. Knowledge Management and Organizational memories, Kluwer, pp.17-28, 2002, Knowledge Management and Organizational memories, ⟨10.1007/978-1-4615-0947-9_2⟩. ⟨hal-02080566⟩