Combining interviews and scales in the multidimensional evaluation of user experience - Archive ouverte HAL Access content directly
Conference Papers Year :

Combining interviews and scales in the multidimensional evaluation of user experience

(1) , (2) , (2)
1
2

Abstract

Motivation -- To study the convergence between different methods evaluating two dimensions of User Experience: usability and emotions.Research approach -- A prospective experimental approach was used, in which 20 participants were asked to express their experience of two 3D applications of board sports. Scales, questionnaires and self-confrontation interviews are compared.Findings -- The results show that participants' responses for the different scales broadly converge. However, regarding the users' emotions, the convergence between scales responses and statements in the interviews is less obvious.Research limitations/Implications -- The sample size (twenty university students) restricts the possible generalization of the findings.Originality/Value -- The research makes a contribution to study the effective gain of UX assessment approaches combining different methods.Take away message -- Methods based on self-reports of experience are critical as questionnaires did not allow to make a clear distinction between UX of two applications.
Not file

Dates and versions

hal-02613020 , version 1 (19-05-2020)

Identifiers

Cite

Cédric Bach, Nadia Gauducheau, Pascal Salembier. Combining interviews and scales in the multidimensional evaluation of user experience. the 29th Annual European Conference, Aug 2011, Rostock, Germany. pp.157, ⟨10.1145/2074712.2074743⟩. ⟨hal-02613020⟩
37 View
0 Download

Altmetric

Share

Gmail Facebook Twitter LinkedIn More