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Assisting Collective Practices in a Healthcare Network

Valérie Bénard 1 Myriam Lewkowicz 1 Manuel Zacklad 1 
1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
ICD - Institut Charles Delaunay, CNRS - Centre National de la Recherche Scientifique : FRE2732
Abstract : This paper deals with guidelines for designing a computer-based system to support a healthcare network. A specific healthcare network, the RPM (“Réseau Pôle Mémoire” in French), is presented and its activities described. Based on the results of a one-year study, we suggest that the socio-congitive relations between the members of this community play a useful role in addition to the information-sharing aspects. Some questions are discussed about how a system will be of use to this healthcare network, which is still in the process of being set up. To analyse this community, concepts such as coordination mechanisms boundary or intermediary objects and communities of action are used. Lastly, some guidelines are suggested and illustrated.
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Submitted on : Monday, May 4, 2020 - 9:07:54 PM
Last modification on : Wednesday, August 31, 2022 - 6:56:35 PM


  • HAL Id : hal-02562702, version 1



Valérie Bénard, Myriam Lewkowicz, Manuel Zacklad. Assisting Collective Practices in a Healthcare Network. Beyond Formality: Informal Communication in Health Practices CSCW 2013, 2013, San Antonio, United States. ⟨hal-02562702⟩



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