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Approach to support Situational Awareness within Inter-Organizational Collaboration in Crisis Response

Amina Saoutal 1 Nada Matta 1 Jean-Pierre Cahier 1
1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
ICD - Institut Charles Delaunay, CNRS - Centre National de la Recherche Scientifique : FRE2732
Abstract : Regardless of the type of crisis and its complexity as well as the difference of culture, objectives and priorities of the multitude organizations involved, emergency response requires effective communication in order to achieve situational awareness within inter-organizational collaboration, make decision and achieve their own objectives. However, actors are challenged by several problems. Among them, weak interaction and information exchange, unavailability of information at the right time etc. Our contribution outlined in this paper is suggesting an approach based on an empirical study conducted in France. The objective of this approach is to mitigate inter-organizational communication problems and support situational awareness (SA) by distributing needed information at the right time.
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Conference papers
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https://hal-utt.archives-ouvertes.fr/hal-02550897
Contributor : Daniel Gavrysiak <>
Submitted on : Wednesday, April 22, 2020 - 3:45:03 PM
Last modification on : Thursday, April 23, 2020 - 1:47:04 AM

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  • HAL Id : hal-02550897, version 1

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HETIC | UTT | CNRS

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Amina Saoutal, Nada Matta, Jean-Pierre Cahier. Approach to support Situational Awareness within Inter-Organizational Collaboration in Crisis Response. 12th International Conference on Information Systems for Crisis Response and Management, 2015, Kristiansand, Norway. ⟨hal-02550897⟩

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