Observing the Work Practices of an Inter-professional Home Care Team: Supporting a Dynamic Approach for Quality Home Care Delivery

Khuloud Abou Amsha (1) , Myriam Lewkowicz (1)

1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs

We are reporting an observational study conducted as part of a French research project focusing on "domomedecine". The study explores collaborative activities in work practices of inter-professional teams aiming to deliver quality home care. The findings show the use of a variety of dynamic coordination mechanisms depending on patients’ conditions. We suggest that future system design process considers the flexibility and the dynamicity of team-based care to support quality home care.

Domaines: Automatique / Robotique; Ingénierie biomédicale

Khuloud Abou Amsha, Myriam Lewkowicz. Observing the Work Practices of an Inter-professional Home Care Team: Supporting a Dynamic Approach for Quality Home Care Delivery. COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France), Springer International Publishing, pp.243-258, 2014, ⟨10.1007/978-3-319-06498-7_15⟩. ⟨hal-02368899⟩