How to learn from design project knowledge
Résumé
To enhance learning in an organisation, the knowledge modelling has to emphasise the 'know-what and know-how' (Colin and Spender, 1998; Nonaka and Takeuchi, 1995). In our work, we aim at representing the 'knowing what' and 'knowing about' of a cooperative activity. In other terms, we tend to emphasise knowledge produced in a cooperative activity (design projects) and its context. Our approach tends to extract knowledge from collaborative decision meetings in a structured way and links this knowledge as a smart index to documents and data produced in a design projects. The challenge is how to extract knowledge from a project organisation that is a virtual one. So, a specific approach has been developed in order to keep track of meetings and to link design rationale to organisations elements and to results of a project.